HealthTrust Workforce Solutions Operations Specialist in Dallas, Texas
GENERAL SUMMARY OF DUTIES –The Operations Specialist will oversee the consistent application of credentialing verification processes and serve as the liaison between HWS operating departments and all external. This position will be responsible for continuously reviewing work flows and implementing process improvements. Will ensure all HWS/HR programs, policies and procedures are followed and administered in accordance with federal and state regulations, as well as internal company policy. In addition, this role/team will support the needed logistical accommodations needed for the Interim Solutions clinicians. Role will also support timesheet entry, approvals, and edit process. Other duties as assigned.
SUPERVISOR – VP of Transitional Leaders
SUPERVISES – NA
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :
Ensure that HWS independent contractors and employees meet pre-placement requirements.
Review and implement credentialing requirements for new clinicians.
Review credentialing reports and monitor weekly starts
Respond to daily credentialing, travel, and payroll related questions, concerns, and issues
Monitor effectiveness of background company and escalate issues to background company when appropriate
In conjunction with Operations Specialists Team, create and implement standardized processes and procedures
Handle escalated travel/logistics issues
Ensure all Human Resources data requirements are met and in employee files.
Ensure the communication and implementation of new or updated HR policies, procedures
and corporate directives.
Responsible for timesheet entry/approval process, edits/corrections, and other payroll adjustments.
Provide coverage for other Operation Specialists as needed.
Ensure company systems are utilized appropriately
Participate in vendor and HR audits as required
Complete and process Locums credentialing and re-credential applicants according to client(s) medical staff rules and regulations or bylaws; monitor and follow up as needed.
Job Type: Full-Time
KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:
Excellent communication skills both verbal and written
Ability to manage stress appropriately and make decisions under pressure
Ability to handle multiple priorities and work independently
Proficiency with Microsoft Office Suite products
Ability to learn new software programs
EDUCATION – High School Diploma or GED Equivalent Required; Bachelor’s degree in healthcare related field preferred
EXPERIENCE – 3-5 years credentialing experience, related healthcare experience preferred, staffing healthcare experience preferred.
CERTIFICATE/LICENSE – None
PHYSICAL DEMANDS/WORKING CONDITIONS –
Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently
Requires prolonged sitting and some bending, stooping, and stretching
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound
Requires normal range of eyesight to record, prepare, and communicate appropriate reports.
Requires dexterity to type.
Work is performed in an office environment and involves frequent contact with staff and the public.