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HealthTrust Workforce Solutions Operations Specialist in Dallas, Texas

GENERAL SUMMARY OF DUTIES –The Operations Specialist will oversee the consistent application of credentialing verification processes and serve as the liaison between HWS operating departments and all external. This position will be responsible for continuously reviewing work flows and implementing process improvements. Will ensure all HWS/HR programs, policies and procedures are followed and administered in accordance with federal and state regulations, as well as internal company policy. In addition, this role/team will support the needed logistical accommodations needed for the Interim Solutions clinicians. Role will also support timesheet entry, approvals, and edit process. Other duties as assigned.

SUPERVISOR – VP of Transitional Leaders



  • Ensure that HWS independent contractors and employees meet pre-placement requirements.

  • Review and implement credentialing requirements for new clinicians.

  • Review credentialing reports and monitor weekly starts

  • Respond to daily credentialing, travel, and payroll related questions, concerns, and issues

  • Monitor effectiveness of background company and escalate issues to background company when appropriate

  • In conjunction with Operations Specialists Team, create and implement standardized processes and procedures

  • Handle escalated travel/logistics issues

  • Ensure all Human Resources data requirements are met and in employee files.

  • Ensure the communication and implementation of new or updated HR policies, procedures

  • and corporate directives.

  • Responsible for timesheet entry/approval process, edits/corrections, and other payroll adjustments.

  • Provide coverage for other Operation Specialists as needed.

  • Ensure company systems are utilized appropriately

  • Participate in vendor and HR audits as required

  • Complete and process Locums credentialing and re-credential applicants according to client(s) medical staff rules and regulations or bylaws; monitor and follow up as needed.

ReqID: 2538/1882/8412

Category: Corporate


Job Type: Full-Time

Job Type:

KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:

  • Excellent communication skills both verbal and written

  • Ability to manage stress appropriately and make decisions under pressure

  • Ability to handle multiple priorities and work independently

  • Proficiency with Microsoft Office Suite products

  • Ability to learn new software programs

EDUCATION High School Diploma or GED Equivalent Required; Bachelor’s degree in healthcare related field preferred

EXPERIENCE – 3-5 years credentialing experience, related healthcare experience preferred, staffing healthcare experience preferred.



  • Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently

  • Requires prolonged sitting and some bending, stooping, and stretching

  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.

  • Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound

  • Requires normal range of eyesight to record, prepare, and communicate appropriate reports.

  • Requires dexterity to type.

  • Work is performed in an office environment and involves frequent contact with staff and the public.