Job Information
HealthTrust Workforce Solutions Accounts Receivable Collections Specialist WFH in Sunrise, Florida
WHO WE ARE:
At HealthTrust, we believe that healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by its people. We pride ourselves on creating opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.
HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals. We are the Healthcare industry’s largest managed services provider and a top ten largest healthcare staffing company, we put more than 28,000 professionals to work each year.
WHAT WE OFFER:
Competitive Pay
Comprehensive Training
Medical, Dental, Vision, And 401(K) Matching
Generous PTO and Paid Holidays
Retirement Planning And Savings Options
Tuition Assistance
On-Site Gym
Pet Insurance
WHAT YOU’LL DO:
The objective of the AR team is to ensure timely payments from the invoiced external facilities by resolving any disputes or discrepancies. The AR team interacts with customers via phone calls and emails on a regular basis. The AR & Collections Specialist’s responsibilities include but are not limited to: establishing and maintaining relationships with customers, addressing inquiries, resolving issues and ensuring timely and accurate collections in accordance with policies, procedures, agreements and other objectives as set forth by management. Provide aging, detailed accounts receivable records keeping and suggestions to management for process improvements.
SUPERVISOR: Director, Accounts Receivable
SUPERVISES: None
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :
2-3 years of B2B collections experience
Monitor the accounts receivable aging and contact customers to secure payments on outstanding account balances
Research any payment discrepancies
Acknowledge customers emails and/or calls within 24-48 hours
Resolve customer issues to minimize payment disputes and AR adjustments
Identify problem accounts and deliver timely and acceptable resolution; escalate, if needed
Resolve discrepancies between invoices and appropriate accounting supporting records
Build relationships with customers to ensure superior customer service
Other duties as assigned
ReqID: 3876
Category: HealthTrust Workforce Solutions
Specialty:
Job Type: Full-Time
Job Type:
WE’RE LOOKING FOR:
This position requires the following minimal requirements:
Communication - communicates clearly and concisely, both verbally and in writing, spell correctly and transcribe accurately
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal Skills - ability to work effectively with other employees and customers
PC Skills - demonstrates proficiency in Microsoft Office with proficiency in Outlook and Excel (v-lookups and pivot tables a plus); Lawson and Workforce 2.0 a plus
Analytical skills - ability to perform basic math calculations, balance and reconcile records and balances, punctuate properly
Demonstrates knowledge and understanding of organizational policies and procedures
EDUCATION:
Bachelor’s degree preferred
High school diploma or GED required
CERTIFICATE/LICENSE: None
PHYSICAL DEMANDS/WORKING CONDITIONS:
Requires lifting papers or boxes up to 20 pounds occasionally.
Requires prolonged sitting and some bending, stooping, and stretching.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Work is performed in an office environment and involves frequent contact with staff and the public.
Work may be stressful at times. Contact may involve dealing with angry or upset people.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.