HealthTrust Workforce Solutions Data Entry Reporting Specialist PRN in Sunrise, Florida
The Data Entry Specialist will be responsible for data uploads within HWS credentialing systems. This position will also take Customer calls that are escalated for Tier 2 support. The Specialist will ensure proper notification is sent out to all DHPs whose uploaded credentials do not meet requirements. Works closely with DHPs and Department Leads to correct deficiencies and items contributing to non-compliance.
SUPERVISOR – Customer Service Manager
Supervises – None
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Will complete a minimum of 80 uploads per day. This will also include additional work to primary source licensure and certifications.
Will take receipt of emails that require a Tier 2 support
Preserve established production metrics while maintaining high quality standards
Update received current credentials within five business days
Effectively commits all received credentials and approvals to OnBase imaging system
Maintains accurate records of all files in HWS credentialing system and precisely records all activities in the diary
Creates ad hoc reports as requested
Maintains privacy and confidentiality (intentional or unintentional) of company and employee information in verbal, written, and electronic form. Limits access to all information to job-related on a need to know basis
Participates in special projects as needed and performs other duties as assigned.
Notifies respective Manager and/or Lead of problem-causing trends with vendors on items needing attention
Job Type: Per Diem
KNOWLEDGE, SKILLS & ABILITIES – This position requires the following minimal requirements:
Excellent oral and written communication skills
Excellent customer service skills
Ability to multi-task and prioritize
Ability to work well within a team environment and independently
Strong knowledge and experience with Microsoft Office, Outlook, Excel, general office products
Ability to learn new software programs
EDUCATION – High school education or GED Equivalent Required
EXPERIENCE – One to three years in a related field or office experience in a related field
CERTIFICATE/LICENSE – None
PHYSICAL DEMANDS/WORKING CONDITIONS –
Requires prolonged sitting. and exerting up to 10 lbs force occasionally
Requires and some bending, stooping, and stretching
Require eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Require dexterity to type at least 60 WPM
Experience with Microsoft Office, Outlook, Excel, general office products
Work is performed in an office environment and involves frequent contact with staff and the public.