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Job Information

HealthTrust Workforce Solutions Program Assistant in Sunrise, Florida

WHO WE ARE:

At HealthTrust, we believe that healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by its people. We pride ourselves on creating opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.

HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals. We are the Healthcare industry’s largest managed services provider and a top ten largest healthcare staffing company, we put more than 28,000 professionals to work each year.

WHAT WE OFFER:

  • Competitive Pay

  • Comprehensive Training

  • Medical, Dental, Vision, And 401(K) Matching

  • Generous PTO and Paid Holidays

  • Retirement Planning And Savings Options

  • Tuition Assistance

  • Pet Insurance

WHAT YOU’LL DO:

The Program Assistant provides operation and logistical support for training and educational programs for HealthTrust Workforce Solutions. Under the direction of the Senior Program Professional, assures accurate and timely processes for program cohorts. Updates course materials, schedules, requirements. Provides support for problem resolution by researching accordingly. Helps maintain the accuracy of internal, dashboards and folders. This position serves as the primary liaison with learners and internal departments.

SUPERVISOR – Regional Program Director

SUPERVISES – None

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :

  • Serves as primary contact and support to Program Professional and Logistic Coordinator

  • Collaborates with credentialing and onboarding teams to ensure completion of learners onboarding

  • Ensures accuracy of all databases for learner credentials

  • Data entry into various education databases including Workforce2.0, Lawson and SharePoint

  • Ensures requirements are met for program compliance

  • Assists with Logistics operations; creating/updating schedules, ordering/tracking of equipment

  • Communicates with learners, internal departments, and client stakeholders.

  • Coordination of conference calls, meeting, and on site visits, when needed

  • Answers internal and external calls providing customer support

  • Communicates applicable updates and notices to teams

  • Travels to cohort sites to provide support, as necessary

  • Attend meetings, as assigned, and reports on actions

  • Maintains privacy and confidentiality (intentional or unintentional) of company and employee information in verbal, written, and electronic form

  • Serves as primary contact for all issues regarding the learner’s onboarding process

  • Participates in special projects, as needed, and performs other duties as assigned

  • Serves on HWS Disaster team and participates in all activities related to readiness, planning, and implementation

ReqID: 2374/1780/8091

Category: Corporate

Specialty:

Job Type: Full-Time

Job Type:

WE’RE LOOKING FOR:

  • Communication – presentation skills, including clear and concise verbal and written.

  • Adaptability – ability to maintain effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements and cultures.

  • Energy – consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time.

  • Contribution to Team Success – actively participates as a member of a team to move toward the completion of goals.

  • Tactical Execution – demonstrates personal ownership of tasks and follows through to drive and obtain results.

  • Functional Knowledge – general understanding and knowledge of program operations.

  • Organization – proactively prioritizes needs and effectively manages timelines and resources.

  • Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

  • PC Skills – demonstrates strong proficiency in Microsoft applications including Outlook, Word, Excel and PowerPoint; experience in using web-based development and authoring products such as learning management systems; ability to learn new systems and technology quickly.

  • Ability to learn new software program

  • Stress Tolerance – maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the

TRAVEL

  • Position requires ability to fly on airplanes, be properly licensed and able to rent and drive an automobile, and work in diverse office settings. Moderate (10% - 20%) travel will be required.

EDUCATION

  • High school diploma or GED required

  • Associate degree in business administration, Education, or completion of Human Resources program preferred

EXPERIENCE

  • Three years of human resource or education experience in a healthcare setting preferred

  • Relevant education may substitute experience requirement

PHYSICAL DEMANDS/WORKING CONDITIONS

  • Position requires prolonged sitting, some bending, stooping, and stretching.

  • Position requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.

  • Requires normal range of hearing, verbal communication and eyesight to record, prepare, and communicate appropriately to perform job responsibilities.

  • Work will be stressful at times. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.

  • Evening and weekend work may be required as job duties demand. Schedule is subject to change.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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