HealthTrust Workforce Solutions Senior Program Manager in Sunrise, Florida
WHO WE ARE:
At HealthTrust, we believe that healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by its people. We pride ourselves on creating opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.
HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals. We are the Healthcare industry’s largest managed services provider and a top ten largest healthcare staffing company, we put more than 28,000 professionals to work each year.
WHAT WE OFFER:
Medical, Dental, Vision, And 401(K) Matching
Generous PTO and Paid Holidays
Retirement Planning And Savings Options
WHAT YOU’LL DO:
Responsible for client service aspects as it relates to timely and quality fulfillment of client contract labor needs. Builds relationships with key decision makers and client enterprise. Establishes and maintains professional rapport with the client. Acts as key contact for MSP service for their assigned portfolio of business. Has oversight and gives direction to HealthTrust resources to obtain client objectives and assist in vendor performance objectives. Drives process evolution to consistently optimize service performance.
SUPERVISOR: Program Director or VP MSP Operations
SUPERVISES: as assigned for portfolio support
Key Liaison between HealthTrust MSP and client stakeholders
Conducts regular forecasting and planning meetings to proactively obtain client needs
Provides assigned resources adequate oversight, training and leadership to ensure they reach potential.
Acts as the day-to-day escalation contact for assigned staff within the account
Designs and implements a team-results oriented culture, reinforcing collective results over individual results
Key contributor for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program (MOR)
Oversees and maximizes use of Workforce 2.0 VMS technology to ensure optimum, cost-effective, timely and high quality results.
Accountable for Client Satisfaction as it relates to overall MSP service delivery
Supports the Program Director and/or Supplier Manager in the management of supplier relationships and key partnerships
Maintains privacy, confidentiality, security and integrity of traveler and organizational data.
Other duties as assigned
Job Type: Full-Time
SECONDARY FUNCTIONS: Performs other duties as assigned.
WE’RE LOOKING FOR:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE:
Bachelor Degree in related field or equivalent experience.
Five (5) years work experience, with four (4) years in service level industry and a proven track record measured by increased responsibilities.
Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.
Ability to interact and communicate with all levels of staff and management.
Ability to work well independently and within a team environment
Proficient in PC software packages, such as Microsoft Word, PowerPoint, Excel and Outlook.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.