HealthTrust Workforce Solutions StarTECH Program Manager in Sunrise, Florida
WHO WE ARE:
At HealthTrust, we believe that healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by its people. We pride ourselves on creating opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.
HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals. We are the Healthcare industry’s largest managed services provider and a top ten largest healthcare staffing company, we put more than 28,000 professionals to work each year.
WHAT WE OFFER:
Medical, Dental, Vision, And 401(K) Matching
Generous PTO and Paid Holidays
Retirement Planning And Savings Options
WHAT YOU’LL DO:
Plan, organize, manage, and track training for the StarTECH Specialty Program for HealthTrust Workforce Solutions. Responsibilities include management of day-to-day operation of StarTECH program and staff. Collaborates with Regional Program Directors for assigned geographic territories, for the purpose of problem resolution, planning, implementing and maintaining services and/or programs; Work with Program Operations Manager and other business owners to identify process gaps and implement processes to improve workflow. Manage and train new StarTECH team members on operations of program and current systems. Maintain knowledge, understanding of education requirements for StarTECH program. As a highly visible department representative, this person consistently demonstrates a strong service commitment by continually striving to meet and exceed customer expectations.
SUPERVISOR – VP of Education
SUPERVISES – StarTECH Program Professionals; StarTECH Program Logistics Coordinators:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Helps manage regional clinical professional development program for StarTECH
Acts as HealthTrust’s Educational subject matter expert for StarTECH program in assigned geographic territories
Provides customer support to HealthTrust clients and is the StarTECH program’s initial account contact for problem resolution
Collaborates with RPDs and a variety of internal and external sources for the purpose of planning, implementing and maintaining services and/or programs
Manages and provides support to the Program Professional and Program Logistics Coordinator for all items related to the StarTECH program.
Oversees schedules for specialty with coordination of conference calls, meeting, and coordinated travel arrangements as requested
Manages team members timekeeping and weekly payroll including payroll corrections
Communicates (written/verbal) with business owners, vendors and all level of company employees. Must have excellent communication skills
Data entry into various education databases including Workforce 2.0, Healthstream, and other educational databases and technology
Establishes strategic plan for training of new and existing team staff
Compiles reports from data and existing records
Gathers information and develops summaries as requested
Assists with development and implementation of budget and operational plans
Assists other staff as requested
Attend meetings as assigned and reports on actions
Any other duties as assigned
Serves on HealthTrust Workforce Solutions Disaster team and participates in all activities related to readiness, planning, and implementation
Job Type: Full-Time
WE’RE LOOKING FOR:
Communication – strong presentation skills, including clear and concise verbal and written.
Adaptability – ability to maintain effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements and cultures.
Ownership – takes ownership of assigned responsibilities and follows through on outstanding issues
Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
Interpersonal skills – able to work effectively with other employees and external parties
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures, and systems
Energy – consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time.
Contribution to Team Success – actively participates as a member of a team to move toward the completion of goals.
Tactical Execution – demonstrates personal ownership of tasks and follows through to drive and obtain results.
Functional Knowledge – general understanding and knowledge of hospital operations, adult learning principles and instructional design/development techniques including distance learning methodologies.
Travel -Position requires ability to fly on airplanes, be properly licensed and able to rent and drive an automobile, and work in diverse office settings. Minimum (10% - 30%) travel will be required.
Organization – proactively prioritizes needs and effectively manages timelines and resources.
PC Skills – demonstrates strong proficiency in Microsoft applications including Outlook, Word, Excel and PowerPoint; experience in using web-based development and authoring products such as learning management systems; ability to learn new systems and technology quickly.
Stress Tolerance – maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the organization.
EDUCATION – Bachelor’s degree in related field or equivalent experience preferred
EXPERIENCE – Minimum of 3 years’ experience managing a diverse staff in Education, HR or Recruitment.
PHYSICAL DEMANDS/WORKING CONDITIONS – Position requires prolonged sitting, some bending, stooping, and stretching. Position requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, verbal communication and eyesight to record, prepare, and communicate appropriately to perform job responsibilities, lifting paper or boxes up to 40 pounds occasionally. Work will be stressful at times. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.